Tuesday, December 15, 2009


I wanted to give a HUGE shout out to Pampers for their exceptional customer service! I recently purchased a large box of Pampers Cruisers and was having trouble with them leaking-which is very unusual and not the quality I have come to expect from Pampers products. I contacted their Customer Service department and was contacted back both by email and with a letter explaining that they had changed their design a bit. They included some advice on making sure I was using the right size and how to get the best out of their product.

In addition to that, they even sent me manufacturer coupons enough to cover the cost of a new box and then some! I always like to point out superior customer service as that is what will keep me coming back again and again to a product! Please visit http://www.pampers.com/en_US/home/ to see all their products and contact information.

1 comment:

  1. My name is Pattie and I work for Pampers in Consumer Care. I'm so glad to hear you were happy with the service you received! I hope the suggestions you were given have worked out for you. Feel free to contact us anytime.